Life’s Too Short To Wait For The Check: A UX Case Study of OpenTable’s New Payments Feature

What if paying for your meal could be effortless, fluid and simple? Just one click on your phone and boom — bill paid, out the door and onto the next adventure. This was the question that OpenTable’s design team dived into. The end result of their discovery is a feature that allows you to view and pay your check through the OpenTable app.

Recently, Seth Andrezejewski, a User Experience Researcher for OpenTable, spoke at Tradecraft and shared a glimpse into the journey his team took to create this new feature.

Read my Medium piece to learn more.